Purpose of Messages

Schneider Wallace Cottrell Kim LLP collects opt-in verbally over the phone. When a customer/potential client is registered for the first time, you will be asked to provide your phone number. A member of our staff will ask if you would like to opt in to SMS-based notifications. You will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and you can “text HELP for support or more information and STOP to unsubscribe at any time”. You will also be informed that your phone number will not be shared with third parties for marketing or promotional purposes. Privacy and Terns: https://www.schneiderwallace.com/sms-terms-conditions-and-privacy-policy/

By opting in to receive text messages from Schneider Wallace Cottrell Kim, you agree to receive SMS messages related to:

• Appointment reminders
• Case-related updates
• Time-Sensitive deadlines
• Important firm announcements
• Client service and billing communications

We will not send marketing messages without your express consent.

Message Frequency

Message frequency will vary depending on your engagement with the firm and the nature of your legal matter.

Opt-In Consent

You will only receive SMS messages if you have provided your mobile number and given explicit consent to receive text messages. Consent may be collected in writing, electronically, or verbally.

Support Contact Information

For assistance, reply HELP to any message, contact support@schneiderwallace.com, or at (415) 421-7100.

Opt-Out Instructions

You may opt out at any time by replying STOP to any SMS message. After you opt out, you will receive one final message confirming your request has been processed.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Please check with your carrier for details.

Privacy & Confidentiality

This Privacy Policy governs how we collect, use, maintain, and disclose information collected from users of our messaging services.

We do not share end-user data with third parties.

Your mobile opt-in will not be shared with other companies.

SMS messages are not a fully secure form of communication. We recommend using our encrypted email or file transfer portal for confidential or sensitive communications.

For more information on how we handle your personal data, please review our SMS Privacy Policy below.

No Legal Advice

Messages are for informational purposes only and, unless expressly stated, do not constitute legal advice or establish an attorney–client relationship.

Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be effective when posted on our website.

SMS Privacy Policy

Protecting your privacy is important to us. This SMS Privacy Policy explains how we collect, use, and protect your information when you interact with our text messaging services.

1. Use of Consumer Data

When you opt in to receive SMS messages from Schneider Wallace Cottrell Kim, LLP, we may use the information you provide, such as your phone number, to:

• Send you Appointment reminders, Case-related updates, Time-Sensitive deadlines, Important firm announcements and Client service and billing communications.
• Respond to your inquiries or requests.

We do not share your mobile opt-in information with third parties for marketing purposes.

2. Data Sharing

Your information may be shared internally within Schneider Wallace Cottrell Kim, LLP to improve our services and ensure compliance with applicable laws. We will not sell or provide your mobile opt-in data to external marketers or third-party organizations for marketing purposes.

3. Contacting Us

If you have questions about your data, wish to stop receiving messages, or want more information about this policy, you can contact us:

• Phone: (415) 421-7100
• Email: support@schneiderwallace.com
• Mail: 2000 Powell Street, Emeryville California 94608

4. Opting Out

You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After opting out, you will no longer receive promotional messages, though transactional or service-related messages may still be sent if applicable.

5. Updates to this Policy

We may update this SMS Privacy Policy from time to time. Any changes will be effective when posted on our website.